Refund Policy
Thank you for shopping at Dainty Curves! We are committed to providing high-quality products and exceptional customer service. Please review our return and refund policy below.
1. All Sales Are Final for Shapewear and Undergarments:
- Due to the intimate nature of shapewear and undergarments, all sales for these items are final. We cannot accept returns, exchanges, or offer refunds. Please carefully select your size and style before completing your purchase.
2. Damaged Items:
- If you receive a damaged item, please contact us immediately at info@daintycurves.com or call (203) 599-9435. To help us resolve the issue quickly, please include your order number, a description of the damage, and clear photos of the item. We will work promptly to ensure your satisfaction.
3. Need Help Finding Your Size?
- For help with sizing (for products other than shapewear and undergarments), our customer support team is here for you. Contact us via email at info@daintycurves.com or call us Monday to Friday, 8:30 AM to 5:30 PM at (203) 599-9435. We're happy to guide you to the perfect fit.
4. Contact Information:
- For inquiries regarding orders, damaged items, or sizing assistance, please contact us:
- Email: info@daintycurves.com
- Customer Support: Monday to Friday, 8:30 AM - 5:30 PM
- Phone: (203) 599-9435
5. Refunds:
- Refunds are only issued for damaged items that cannot be replaced or repaired. After inspecting the damaged item, we will notify you of our decision. If a refund is approved, it will be processed and credited to your original payment method.
Our customer support team is dedicated to ensuring your experience is smooth and positive. Thank you for choosing Dainty Curves – we value your satisfaction and are here to assist you every step of the way.